OurCarePackage coverage with Travel Guard trained identity theft counselors are available to help you 24 hours a day, 7 days a week with the valuable knowledge needed to assist in the resolution of ID theft.
From providing prevention guidance with reviews of accounts and educational materials, to full assistance in the event that a member's ID is stolen or experiences fraud, the following services are provided at no additional cost with Veterans Advantage:
- Assist with ordering/reviewing credit bureau reports
- Assist with investigation of financial accounts
- Assist in coordinating communications with creditors
- Assist in identifying proper law enforcement
- Assist victim in reviewing account activity
- Obtain additional resources as needed
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