I haven't received my VetRewards Card or Member Benefits Directory. What now? Veterans Advantage Updated October 23, 2020 13:07 Follow If you have waited three weeks or more for your VetRewards Card, please click here to notify us in our online contact form with your name and Veterans Advantage Member ID. Related articles When will my VetRewards Card and Member Benefits Directory arrive? Can I use VetRewards right away? How do I prove my military eligibility? Am I eligible to receive a complimentary member plan for a service-connected disability? When will I receive my free Veterans Advantage newsletter? Comments 0 comments Please sign in to leave a comment.