Who do I contact if my identity is stolen?

By Phone:

1) Contact us through our contact page by submitting a request

3) Identify yourself as a Veterans Advantage member with Veterans Advantage Policy No: SRG 009109536-A.

4) Request Identity Theft Restoration Services and a trained identity theft counselor.

5) Log your benefit redemption in your member account with Veterans Advantage

Travel Guard's trained identity theft counselors are available to help 24 hours a day, 7 days a week with the valuable knowledge and assistance to review and resolve ID theft issues. From providing prevention guidance with reviews of accounts and educational materials, to full assistance in the event that a member's ID is stolen or experiences fraud, the following services are provided at no additional cost with Veterans Advantage:

• Assist with ordering/reviewing credit bureau reports
• Assist with investigation of financial accounts
• Assist in coordinating communications with creditors
• Assist in identifying proper law enforcement
• Assist victim in reviewing account activity
• Obtain additional resources as needed.