Frequently Asked Questions about the new Veterans Advantage

Q. What is the new Veterans Advantage?

A. We’ve been hard at work making Veterans Advantage better than ever. Our website and web experiences are now enhanced to serve you in ways that will make it easier for you to enjoy all your benefits. From improved mobile access to customizing your account, you can now easily go to your favorite deals and save. We’re thrilled how our new site will help you as a member enjoy the respect, recognition, and rewards you deserve.

Q. Will there be new discounts on the new site?

A. Yes, we are continually working to expand our program benefits for our VetRewards members and will announce these benefits from with our partner coalition as they occur. We will also be publishing more information on all the military discounts in the marketplace today, so we become your one-stop source on savings you can get to thank you for your service.

Q. How do I find my current VetRewards discounts?

A. When you login for the first time you will be prompted to create a new password. You can then go to “Benefits” on the homepage navigation or enter into “My Account” from the right hand top corner. In our new Military Discounts Marketplace, all VetRewards Exclusives will have a special red banner so you can easily find your favorite VetRewards savings.

Q. Will there be any changes to my account?  

A. Your Member ID and Travel code will remain the same. For members with family cards, we are excited to announce some new features for your family members. You will no longer have to share your account with family. Each family member will now have their own Member ID, Travel Code and email address and password. When you login for the first time to the new site, you will be shown where your family members can each create unique logins. When their VetRewards Card is renewed at the end of the term, they will be updated with their own Member ID.

Q. Will my family need new cards?

A. No. Your current family cards will remain valid until expiration. If you would like a replacement card, you may purchase new cards in your account area of the new site. We will continue to offer you the additional benefit of family cards at 50% off your primary card price every year.

Q. Will the price of my member plan go up?

A. No. As a current VetRewards Card member, you can continue to enjoy your full benefits, discounts, and insurance. For new members, we will offer a new Travel Protection plan for $20. This includes the same travel insurance coverage, such as $50,000 MedEvac and $5,000 AD&D, and travel assistance services, which will no longer be part of the VetRewards CarePackage for new members. We encourage you to continue to renew your current plan, and as a loyal member, this valuable travel insurance coverage and services will remain included at no additional cost.